All purchases made on our website are final and non-refundable. We do not offer refunds or cancellations once an order has been placed. Please review your order carefully before making a purchase.

Refunds are only issued for damaged or incorrect products, after approval.

For approved refunds, we will credit the refundable amount into the source account within 5–7 business days.

Refunds will not be issued for products that are used, damaged by the customer, or returned without original packaging.

Refund Policy – We do not provide any refunds or returns once an order is placed

In case of cancellation before shipping, full amount will be refunded.

  • Returns are only accepted in case of damaged, defective, or wrong product delivery.

  • Return request must be raised within 48 hours of product delivery.

  • For approved returns, we will deliver the replacement product within 5–7 business days.

  • Product must be unused, with tags and original packaging intact.

For any questions or concerns, feel free to contact our support team. info@amberzain.com or call +91 83696 60787.

  • Returns: Product return is only accepted in case of damaged, leaked, or incorrect item received. Kindly record a video during unboxing — this is mandatory for return approval.
  • Return Window: Within 48 hours of delivery.
  • Return Process: Once you raise a return request with unboxing video, our team will coordinate with you for pickup and resolution.